Claims Compliance Plus is the Recognised Sole Practitioner’s Practice of Steve Grinnell.  The business specialises in providing compliance and claims processing advice to businesses across the claims industry.
Steve is a qualified solicitor and was for many years a senior litigation lawyer taking responsibility for the conduct of High Court and Court of Appeal cases, including Judicial Review. He has 10 years’ experience of senior management in solicitors’ firms. During that time, he has been responsible for devising workflows and associated template documentation and correspondence in order to run high volume litigation against sophisticated defendants and assist in the development of management information systems to monitor progress of claims through the litigation process. He has also been responsible for training and professional development of fee earning staff including qualified and trainee solicitors; devising formal lectures on a wide range of subjects including litigation tactics and procedure and delivering training to individuals and groups to improve skills such as statement taking and drafting documents.
More recently he was a Senior Claims Management Officer in the Ministry of Justice’s Claims Management Regulation Unit responsible for leading a team carrying out in-depth audits of financial claims management businesses. He has a proven track record of assisting businesses to amend their procedures to address issues of non-compliance without the need for formal enforcement action.